English

Getting Help

If you have any questions, suggestions, or run into problems, please contact us at [email protected]. We typically respond within 2–3 business days.

When reporting a bug, please include:

• Your iOS version (Settings → General → About)
• Your device model
• A short description of what you were doing when the issue occurred
• A screenshot or screen recording, if possible

Frequently Asked Questions

• How do I remove ads?

Open the in-game settings (gear icon, top-right) → tap the paywall option → purchase "Remove Ads" ($6.99). Ads will stop immediately and won't return.

• How do I restore purchases on a new device?

Sign in to the new device with the same Apple ID you used for the original purchase, open the paywall, and tap "Restore Purchases".

• How do I change the theme?

Settings → Theme. Premium themes (Midnight, Neon, Pastel) require the "Premium Themes" in-app purchase ($3.99).

• How do I change the language?

Settings → Language. Bloxa supports English and Turkish, switchable at runtime — no app restart needed.

• How does the daily streak work?

Each calendar day you complete a Daily Puzzle, your streak grows by one. Miss a day and it resets to zero. The streak is stored locally on your device.

• How do I play Adventure mode?